Privacy Policy
Effective Date: January 1, 2026 | Version: 2026-01-DTFCLICK-PRIVACY-v1
1. Information We Collect
When you use DTFCLICK, we may collect the following information:
- Contact Information: Email address, name, and phone number (if provided).
- Payment Information: Transaction records processed through our payment providers (Stripe, Cash App, Venmo, PayPal). We do not store credit card numbers directly.
- Device Information: IP address, browser type (User-Agent), and device identifiers for security and compliance purposes.
- Usage Data: Pages visited, stream access times, and interaction data.
- Consent Records: Timestamped records of your consent actions including IP address, User-Agent, and the form URL where consent was provided.
2. How We Use Your Information
- To provide and improve our streaming and event services.
- To process payments and deliver access codes.
- To send event reminders, promotional messages, and updates (only with your express consent).
- To maintain compliance with telecommunications regulations (FCC, TCPA, 10DLC).
- To detect fraud and maintain platform security.
No Third-Party Sharing: DTFCLICK does not sell, rent, lease, or share your personal information with any third parties for their own marketing purposes. Your data is used solely to operate and improve the DTFCLICK platform and deliver the services you have requested.
3. SMS/Text Message Policy
If you opt in to receive SMS messages from DTFCLICK:
- Messages are sent using automated systems via our telecommunications provider.
- Message frequency varies based on events and promotions (typically 2-8 messages per month).
- Standard message and data rates from your carrier may apply.
- You can opt out at any time by replying STOP to any message.
- For help, reply HELP or contact us through our official channels.
- Your phone number is stored in E.164 international format for deliverability.
- Consent is not a condition of purchasing access or tickets.
4. Consent & Audit Trail
When you provide consent (e.g., checking a consent box), we log:
- The exact consent text displayed to you.
- Your IP address and browser User-Agent.
- The URL of the page where consent was given.
- A precise timestamp of when consent was provided.
This "digital fingerprint" is maintained for regulatory compliance with FCC one-to-one consent requirements and 10DLC carrier verification.
5. Data Retention
- Account and contact data is retained as long as your account is active.
- Consent audit logs are retained for a minimum of 5 years per FCC requirements.
- SMS delivery logs are retained for 2 years.
- Payment records are retained per financial regulatory requirements.
6. Your Rights
- Opt-Out: Reply STOP to any SMS, or use the unsubscribe link in emails.
- Access: Request a copy of your personal data by contacting us.
- Deletion: Request deletion of your account and associated data.
- Correction: Request correction of inaccurate personal information.
7. Security
We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure payment processing through certified providers, and access controls on administrative systems.
8. Children's Privacy
DTFCLICK is not intended for users under 18 years of age. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through our platform or via email to registered users.
10. Contact
For privacy-related inquiries, contact us through our official channels on the DTFCLICK platform.